Heirloom is seeking a Guest Communications Specialist for a 100% remote role based in Bogotá. You will manage guest communications across text, email, calls, and online messages while driving reservation sales for luxury properties.
The position requires Advanced English, 3+ years in luxury customer service or sales, and experience with CRM/VOIP. Training occurs in Bogotá, with opportunities to travel to the U.S. and a competitive USD salary.