Unisys is seeking an entry-level Service Desk professional in Bogotá, Colombia. You will provide first line user support, guide users through restore steps, and help resolve hardware, software and connectivity issues using remote access tools.
With guidance, you will escalate complex problems to higher-level teams and coordinate software installations and user administration requests to ensure timely closure of tickets and clear communication with users.
📌 Especialista de Mesa de Ayuda: Soporte Técnico Inicial (Bogotá)
🏢 Unisys
📍 Bogotá
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