End Date Tuesday 25 August 2026 Salary Range £34,726 - £34,726 We support flexible working – click here for more information on flexible working options Versátil Working Options Job Share
This is a full time, permanent role based in Jersey. Please note this role is only available for colleagues residing in, or to those who hold right to work permits for Jersey.
JOB TITLE: Personal Banker
SALARY: £34,726
LOCATION(S): Jersey
HOURS: Full-time, 35 Hours
WORKING PATTERN: Our colleagues will be required to work from branch as part of this role. Colleagues with disabilities can be supported with workplace adjustments.
What you’ll be doing:
- As a Customer Support colleague, you'll support customers either in branch, conversational banking or over the telephone.
- You'll work as part of a team to meet customers financial and service needs, delivering an excellent customer experience.
- You'll ensure efficient, professional service and fair outcomes, especially for vulnerable customers and help Britain prosper by making appropriate referrals and adhering to LBG priorities,



regulatory requirements, and the Group's values and code of responsibility.
- In this role you’ll:
- Review, verify and enter information accurately into company systems, while supporting customers in line with established processes and procedures.
- Help customers build confidence using digital banking tools, guiding them to self-serve for their day-to-day banking needs.
- Provide a friendly, professional and positive experience for every customer interaction.
- Follow risk, regulatory and compliance processes to help deliver fair and consistent outcomes.
- Take part in role-related training and development to build your knowledge, skills and confidence.

Why join us?
We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.
What we’re

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