The Associate Director, Project Management, within Metrics, Analytics & Performance (MAP) will lead project management related to the development, delivery, & maintenance of a portfolio of metrics/analytics projects to support strategic decisions, improve planning/execution, and monitor performance across our portfolio, studies & processes within General Clinical Trial Operations (GCTO).
Responsibilities include but are not limited to:
- Collecting, assigning, tracking, and prioritizing requests from users requiring modifications (upgrades or bug fixes) to new and/or existing systems
- Manage timelines and resource management through development (i.e. Agile, Waterfall) and release (inc. communication & training)
- Approve change requests for upgrades/bug fixes/data changes and coordinate release planning and assessment for the business in collaboration with our Research & Development IT Division.
- Coordinate all aspects of SIT & UAT, included, but not limited to ensuring the development of test cases, issues tracking, and completion of the proper documentation prior to deployment.
- Collaborate with team members to develop business cases in collaboration with process
- owners/stakeholders and our Research & Development Division IT for new tools/solutions.
- Ensure business needs and criticality of functionality are correctly documented in System
- Development Life Cycle (SDLC) documentation.
- Coordinate the communication of system changes to Business Process/Sub-process
- Owners, requestors, and stakeholders
- Contribute to the ongoing development of processes related to access and support of all released tools
- Collaborate with MAP Team members and our Research & Development Division IT to ensure internal Service Level
- Agreement (SLA) are followed and reviewed/updated once a year.
- Work with IT and support team to create user provisioning and deprovisioning process- The role must demonstrate appropriate Leadership Standards. Experienced with "getting things d