Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
As a Travel Experience Counselor, you’ll join our highly skilled team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Travel Experience leadership started in this role, and you can find us in almost every other department at Amex GBT.
What You'll Do
•Create and complete travel arrangements (air, hotel, car, rail)
•Ensure reservations are built according to client standards and preferences.
•Act as a trusted advisor by offering informed and insightful recommendations that provide the best travel experience.
•Handle basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares.




•Raise most complex bookings to more experienced staff.
•Assignments include both routine and non-routine work.
•Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date.
Location: Colombia Bogota
What We're Looking For
•English fluent – written and spoken.
•2nd language a plus
•Good verbal and written communication skills
•Basic MS Office
•A genuine passion for high-quality customer service — we care about our customers and it’s important to us that you do too.
•Strong teamworking skills
•A positive, “can do” attitude.
•Willingness to learn and grow
Location
Bogota, Colombia
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Adaptable benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, a

📌 Travel Experience Counselor I Onsite Colombia (Bogotá)
🏢 American Express Global Business Travel
📍 Bogotá