Our Purpose
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._

Title and Summary

Director, Billing Operations

Overview

About Mastercard

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.



We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.

About the Role

Role Responsibilities
- Billing Operations Leadership: Oversee daily and periodic billing operations including bill run execution, customer setup, QA (pre/post billing), manual/contract billing, and critical support coverage.
- Strategy & Next-Generation Billing Operations: Assist in developing and implementing the strategy for billing transactions, helping drive the evolution toward next-generation customer and system billing operations that are scalable, technology-enabled, and aligned to Mastercard’s growth strategy.
- Operational Efficiency & Continuous Improvement: Lead initiatives that improve operational performance, including cycle time reduction, accu

📌 Director, Billing Operations (Bogotá)
🏢 Mastercard
📍 Bogotá