General Information:
- Req #
- WD00101243
- Career area:
- Engineering
- Country/Region:
- Colombia
- State:
- Cundinamarca
- City:
- BOGOTA DC
- Date:
- Monday, July 13, 2026
- Working time:
- Full-time

Additional Locations:
- Colombia - Cundinamarca - BOGOTA DC

Why Work at Lenovo:
- We are Lenovo. We do what we say. We own what we do. We WOW our customers.
- Lenovo is a US$83 billion revenue general technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.



Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

Description and Requirements:
-
- Core Responsibilities
- Lead complex quality investigations and repairs (mass issues, recurrent failures, model-specific defects).
- Perform root cause analysis (RCA) using technical data, trends, and lab findings; identify systemic issues (design, components, process, materials).
- Develop and validate technical findings; support escalations to L2/L3 Engineering/QDTS.
- Design/execute/document component-level repair pilots; perform advanced diagnostics and validate new repair methods, diagnostic flows, and lab tests.
- Drive process improvement and preventive quality actions to reduce recurrence, DOA/NTF, and repeat complaints; analyze performance data to improve capacity and quality KPIs.
- Provide technical leadership: mentor technicians, guide complex troubleshooting, collaborate wit

📌 Technical Support Specialist (Bogotá)
🏢 Lenovo
📍 Bogotá