Work Schedule: Weekdays and weekends, Eastern Time Zone

Employment Type: Full-Time

Work Setup: Remote

About the Role

We are seeking a Bilingual Patient Care Coordinator with healthcare administration or home health experience to support daily care coordination, client and caregiver communication, scheduling, documentation, and administrative workflows.

The idóneo candidate is Spanish bilingual, highly organized, detail-oriented, and comfortable managing multiple systems while handling time-sensitive client and caregiver concerns. This role requires someone who can work independently, follow through on open items, and communicate professionally with families, caregivers, schedulers, and clinical staff.

What You'll Do

Care Coordination & Client Management
- Monitor client schedules daily and ensure all open visits are assigned.
- Communicate with families regarding schedule changes, caregiver updates, and service interruptions.
- Track hospitalizations, discharges, and resumed services and maintain the hospitalization tracker.




- Coordinate with schedulers and leadership to resolve scheduling and client-care issues.
- Maintain accurate client profiles and service notes.

Caregiver & Scheduler Support
- Assist schedulers with confirming caregiver availability.
- Notify caregivers of schedule changes, cancellations, and new assignments.
- Ensure caregivers receive accurate visit instructions, including location, time, and client needs.
- Track caregiver call-outs and escalate coverage risks promptly.

Documentation & Compliance
- Ensure required documentation is completed and uploaded, including visit notes, care plans, and hospitalization records.
- Verify Electronic Visit Verification (EVV) compliance and follow up on missing clock-ins and clock-outs.
- Maintain accurate, audit-ready records for Medicaid LTC clients.
- Support clinical staff by preparing client updates, visit summaries, and follow-up reminders.

Communication & Follow-Up
- Respond promptly to cli

📌 Bilingual Patient Care Coordinator (Columbia)
🏢 MedVA
📍 Columbia