We are looking for a Customer Service Representative to serve as the primary point of contact for customers, providing professional support, answering inquiries, and helping ensure a positive customer experience. This role is adecuado for someone with strong communication skills, empathy, attention to detail, and the ability to work in a fast-paced environment.

Requirements

2-3 Years of experience in the Customer Service field.

C1 English level, spoken and written with minimal accent.

Technical Skills

Basic computer skills and experience using CRM systems, helpdesk platforms, or similar tools is a plus. Home Office Equipment The employee must provide their own equipment, including:

A computer with acceptable specifications capable of running Windows 11 (Active and original)





A wired noise-cancelling headset

A LAN cable to connect the computer directly to the network

A stable internet connection Work Environment Ability to work in a fast-paced, performance-driven environment while maintaining accuracy and a positive attitude.

Offer Details

Contract Type: Contractor

Schedule: 11:00 AM to 8:00 PM or earlier depending on client needs, 5 days per week

Compensation: $7 USD per hour initially / $7.50 USD per hour after 3 months

Training: 2 to 3 weeks of training and nesting

Work Modality: Remote prioritize work

📌 Customer Service Representative (Colombia)
🏢 OttoMate
📍 Colombia