At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.
As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $27 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.
Job Overview:
Oliver Wyman is seeking an Assistant Manager for the Executive Assistant (EA) team. This role will manage a small team of Executive Assistants, manage workflow coordination region, and help to gather feedback and deliver training to the entire EA team. The role requires communicating with key clients (Partners, Principals and Support Professionals)
on a regular basis to gather feedback on business and service needs and to work closely with the EA Regional Management team to develop and refine the service offering while improving efficiencies and processes.
*PLEASE SUBMIT CVs IN ENGLISH*
Key Responsibilities:
Management
- Manage small team
- Assist EAs with individual annual performance goal setting
- Participate in mid- and end-year review discussions for the EAs along with EA Manager. Solicit feedback from supported Partners to address potential performance challenges and to improve service provided
- Work with the EA Manager to calibrate performance ratings
- Help with creating positive and collaborative team dynamics
- Be the team’s first point of contact for conflict resolution
- Collaborate with Regional EA Manager and local office leadership on process enhancements to improve efficiencies and capacity management
- Occasional
📌 Oliver Wyman (El Dorado)
🏢 Oliver Wyman
📍 El Dorado
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