At EX Squared LATAM, we are a digital transformation company focused on building innovative, high-impact technology solutions that drive real business value. We partner with top-tier clients across general, regional, and local markets, fostering a collaborative, inclusive, and innovation-driven culture where your ideas truly matter.

Role Overview
We’re currently looking for a Junior Client Success Analyst to support our client, a technology company operating in the digital recruitment and advertising industry.

This entry-level position combines data analysis, campaign operations, customer success, and technical problem-solving. You will onboard customers, monitor campaign performance, analyze metrics, optimize budgets and segmentation, and provide recommendations that help customers achieve better results.

This is an excellent opportunity for a recent graduate or early-career professional who enjoys working with data, solving problems, communicating with customers, and learning how a technology platform operates.

Location: Fully remote position within LATAM.

Contract Duration: Long-term.





Language Requirement: Advanced English.

What You’ll Do
Onboard new customers and accurately configure their accounts.
Manage customer campaigns within our client’s proprietary platform.
Monitor campaign performance, budgets, bids, and segmentation.
Analyze trends, metrics, and data to identify optimization opportunities.
Recommend campaign adjustments based on customer needs and results.
Help customers achieve budget fulfillment and consistent performance.
Communicate with customers through email and occasional calls.
Prepare and conduct performance, trend, and metric reviews.
Investigate account, product, data, and platform-related issues.
Use basic database queries to support analysis and troubleshooting.
Create reports that provide actionable business insights.
Coordinate with internal teams to resolve customer concerns.
Proactively address performance issues to support cus

📌 Junior Client Success Analyst (Colombia)
🏢 EX Squared
📍 Colombia