16 ago
|
Capgemini
|
Bogotá
At Capgemini Engineering, the world leader in engineering services, we bring together a general team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D; and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
Job Description
Your role:
- Manage, troubleshoot, and optimize containerized applications and infrastructure deployed on Kubernetes, RedHat OpenShift, and OpenStack platforms.
- Serve as the Subject Matter Expert (SME) for core cloud infrastructure technologies, including advanced Linux (CentOS) system administration, Docker/Containers, and complex networking configurations.
- Lead the investigation and resolution of complex, high-severity customer issues, applying strong analytical knowledge to quickly diagnose problems across the entire cloud stack.
- Utilize your expertise to quickly identify root causes and implement effective, durable solutions for customer incidents.
- Prepare and conduct rigorous Root Cause Analysis (RCA) for critical incidents to identify systemic issues and prevent recurrence.
- Develop, test, and maintain robust automation scripts using Python and Ansible to streamline daily operational tasks and improve overall service efficiency.
- Identify and implement automation opportunities to reduce manual effort in maintenance and deployment activities.
- Provide end-to-end Escalation, Monitoring, and Emergency (EME) support, acting as a final escalation point to ensure service availability and meet SLAs.
- Liaise directly with customers team and internal teams to understand requirements and deliver tailored technical solutions.
- Stay current with industry best practices and emerging technologies in cloud and containerization.
Required:
- Linux E
📌 Cloud Infrastructure Engineer (Bogotá)
🏢 Capgemini
📍 Bogotá