About this position

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

About The Role

As a People Operations Specialist, you will be a key part of our integral People Operations team supporting our employees in the United States, Turkey, and Colombia. This role reports directly to the People Operations Manager. This role involves working closely with cross-functional teams such as Talent Acquisition, IT, HR, Payroll, Managers, and Employees to ensure seamless human resources support and an exceptional employee experience. You’ll act as a go‑to resource for resolving inquiries, improving processes,



and maintaining compliance, all while fostering a positive workplace culture.

If you thrive in a fast‑paced environment, enjoy problem‑solving, and are passionate about providing excellent service, this role is for you

What You’ll Do

Employee and Manager Support:
- Support our 1300+ employees and managers across the US as well as those employees located in our additional hubs in Colombia, Turkey, and wherever else we grow
- Address general employee and manager inquiries via our HR ticketing system with a service‑oriented and empathetic approach.
- Escalate issues to relevant People Team members or departments as needed.

Process Compliance:
- Ensure all supported HR processes are completed accurately while adhering to published SLAs and complying with legal and organizational standards.
- Maintain up‑to‑date, confidential, and legally compliant employee records in HRIS and databases.

Documentation and Im

📌 People Operations Specialist (Bogotá)
🏢 Carbon Health
📍 Bogotá