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Job Summary:
We are seeking a versatile and skilled Systems and Network Engineer to support WeWork’s network and systems infrastructure. This role requires a professional with a proven track record in managing complex environments, who can confidently handle advanced monitoring, incident response, server and network device management, and execution of service requests. The engineer will handle a broad range of tasks across network operations, server administration, cloud services, and user management, while ensuring system health, security compliance, and timely issue resolution.
Key Responsibilities:
- Monitor WeWork network, servers, Nutanix environment, and cloud infrastructure via Zabbix and other tools.
- Perform initial triage of network incidents and escalate to WeWork’s Network Support team through approved channels (email,



Slack, ITSM).
- Provide L1–L3 support for server, Nutanix, AWS, storage, and related systems.
- Escalation support for HQIT resources.
- Server & Network Administration
- Commission/decommission servers, appliances, network devices as per WeWork leadership guidance.
- Manage server configurations (CPU, RAM, Disk, GPO updates) and perform OVA installations.
- Resolve RDP and various remote connectivity protocol issues, conduct server log analysis, and perform root cause analysis (RCA).
- Troubleshooting and IAS log analysis for RADIUS and NPS issues.
- NPS Policy administration and auditing.
- Monthly patching and upgrades for Nutanix, AWS, and server environments.
- Address and resolve issues from penetration tests related to server infrastructure.
- User & Security Management
- Manage Domain Users, Service Accounts, and Security Groups.
- Handle user access requests and troubleshoot ac

📌 Network Engineer (Colombia)
🏢 The Functionary
📍 Colombia