? Job Description – Scheduler (Full-Time)
? Schedule: Monday to Friday, 9:00 AM – 6:00 PM
⏳ Weekly Hours: 44
? English Level: 9.0 – 10.0
? Education: Bachelor’s degree or above
? Experience Level: Hyper Junior
? Role Summary
As a Scheduler, you’ll be the key link between caregivers and clients, ensuring smooth coordination and high-quality service delivery. You’ll manage schedules, handle referrals, support payroll tasks, and maintain accurate records—all while keeping a positive and professional attitude in a fast-paced environment.
? Main Responsibilities
- ? Answer calls and handle inquiries with professionalism.
- ? Coordinate caregiver schedules and client appointments.
- ? Process payroll tasks and monitor telephony systems.
- ? Maintain accurate documentation in ClearCare.
- ? Make quick decisions and solve problems effectively.
- ? Support recruitment, onboarding, and staff management.
- ? Assist with marketing and public relations efforts.
- ?♀️ Perform on-call duties and manage stress in dynamic settings.
- ? Handle general office tasks and support operations.
?️ Skills & Qualifications
? Hard Skills
- ? High school graduate or higher with 2+ years of business experience.
- ? Proficiency in office software and scheduling systems.
- ? Strong telephone and data entry skills.
- ? Knowledge of medical terminology.
- ? Ability to work independently and make sound decisions.
- ? Fluent in English (spoken and written).
? Soft Skills
- ? Excellent verbal communication and customer service.
- ? Adaptability and resourcefulness.
- ? Strong organizational and multitasking abilities.
- ? Professional demeanor and likability.
- ? Decision-making under pressure.
? Interested?
We’re excited to meet professionals ready to grow in the home care industry.
Send your CV to:
[email protected]
+57 (phone hidden)
? Looking forward to receiving great candidates
LI-Onsite
📌 Scheduler (Medellín)
🏢 Solvo S
📍 Medellín