Resumen

In this position, you will be responsible for handling and carefully responding to all inbound and outbound customer inquiries, providing excellent customer service with the help of your best ally: active listening.

Responsabilidades

Who You Are:
- A master at building genuine, caring relationships with every customer, ensuring they feel valued.
- A go-to expert who guides users flawlessly, ensuring the accuracy and completeness of the information provided.
- A detail-oriented person who handles sensitive data with care, stays informed of the latest updates, and maintains confidentiality as their superpower.
- Someone who thrives in remote work, showing that distance is never a barrier to achieving your goals.
- A language pro with advanced English skills to communicate effectively and grow in a general environment (C1 Level).
- Someone who’s always ahead of the game With a can-do attitude, you can tackle challenges and deliver impactful solutions while catching every detail to keep things on track.

Requisitos

Let’s Talk About Benefits:




- Work from your own space with a 100% remote opportunity.
- Choose between 36, 40, or 42-hour workweeks with 2 days off to focus on efficiency and spend time on what matters most.
- Pocket a 15% performance bonus* to reach your financial goals.
- Access a comprehensive prepaid medical plan that ensures you're covered when you need it. It can be extended to your family at an exclusive rate.
- Rest assured: You’re covered with life insurance because you are truly important.
- Enjoy a long-term contract because we want you to grow with us.
- Receive an internet bonus.
- Get access to an employee fund that supports you at all times, with opportunities and benefits designed for you.

*Terms and conditions apply.

Location
Remote, Colombia

This Is What Sets Us Apart:
We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse culture

📌 Interpreter - Bilingual - nacicwh (Colombia)
🏢 Teleperformance
📍 Colombia