Resumen

Customer Service Expert

You’re the Player We’re Missing on This TOP Team
We're looking for a Customer Service Expert. You will be responsible for handling and carefully responding to all inbound and outbound customer inquiries, providing excellent customer service with the help of your best ally: active listening. You will need to handle all confidential customer information sensitively, accurately update records in the required systems, and provide clear and direct instructions.

Responsabilidades

Who You Are:
- A master at building genuine, caring relationships with every customer, ensuring they feel valued.
- A go-to expert who guides users flawlessly, ensuring the accuracy and completeness of the information provided.
- A detail-oriented person who handles sensitive data with care, stays informed of the latest updates, and maintains confidentiality as their superpower.
- Someone who thrives in remote work, showing that distance is never a barrier to achieving your goals.




- A language pro with intermediate/advanced English skills to communicate effectively and grow in a integral environment.
- Someone who’s always ahead of the game With a can-do attitude, you can tackle challenges and deliver impactful solutions while catching every detail to keep things on track.

Requisitos

Let's Talk About Benefits:

Salaries starting from $2.315.000
Bonus opportunities
Get a schedule of 42 hours weekly to focus on efficiency and spend time on what matters most.
Enjoy a long-term contract because we want you to grow with us.
Get access to an employee fund that supports you at all times, with opportunities and benefits designed for you.

*Terms and conditions apply.

This Is What Sets Us Apart:
We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures through more than 300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in th

📌 Customer Service Associate (Bogotá)
🏢 Teleperformance
📍 Bogotá