Careers that change lives start here. Medtronic is a integral leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
We have an exciting opportunity for a Customer Specialist, focusing on Acute Care and Monitoring (ACM) HCP/HCO Services. This position will be responsible for providing comprehensive support to healthcare professionals, healthcare organizations, and internal stakeholders by managing operational processes, including contracting, payment processing, grants, donations, documentation, and cross-functional coordination with Legal, Compliance, Medical Education, Sales, Marketing, and other internal partners.

Responsibilities may include the following:
- Manage intake, processing, documentation, tracking,



and closeout of HCP/HCO grants, donations, sponsorships, contracts, payments, and related services in alignment with internal policies, compliance requirements, and cross-functional approval workflows
- Coordinate cross-functionally with Legal, Compliance, Finance, Medical Education, Marketing, Sales, and other internal partners to support timely review, approval, contracting, payment, and documentation
- Ensure requests are complete, accurate, and aligned with internal policies, compliance requirements, approval workflows, and applicable regulations.
- Maintain accurate records and documentation for all grants, donations, contracts, payments, approvals, and related correspondence
- Support HCP/HCO engagement processes, including contracts, honoraria, payment documentation, letters of agreement, and required follow-up materials
- Serve as a point of contact for internal teams and external custom

📌 Customer Specialist (Bogotá)
🏢 Medtronic
📍 Bogotá