Description

Company Overview:

Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting-edge developments in multiple industries.

Currently, we are seeking an L2 Application Support Analyst, to support a U.S.-based logistics technology environment. This role will focus on reducing the backlog and aging of Oracle Transportation Management, OTM, financial data tickets by investigating transaction-level discrepancies, supporting structured ticket remediation, validating billing accuracy, and escalating recurring or systemic issues when needed.

Position Title: Senior Product Operations Lead

Location: Remote LATAM





What you will be doing:

The mission of this role is to create the leadership, operating structure, and stakeholder confidence needed for Lean to support the platform execution at scale. This individual must be a senior, business-savvy professional who can establish immediate credibility with product, engineering, delivery, and executive stakeholders. While deep, hands-on engineering expertise is not required, the candidate must possess the technical literacy necessary to fully comprehend platform operations, product onboarding workflows, release support, incident patterns, and cloud delivery risks.

About the platform:

The platform is building a repeatable product and platform operating model that turns Slalom's market insight, client relationships, and delivery capability into scalable products and IP-backed businesses. The platform is the foundational multi-tenant SaaS hosting platform beneath thi

📌 Senior Platform Operating Lead (Colombia)
🏢 Lean Solutions Group
📍 Colombia