I’m helping
Virtual Podiatry Partners
find a top candidate to join their team
full-time
for the role of
Patient Support Agent (Healthcare Operations)
.

You will empower medical practices by streamlining patient support and administrative operations.

Compensation:

Hidden

Location:

Remote: Colombia

Mission of Virtual Podiatry Partners:

"At Virtual Podiatry Partners, our mission is to deliver exceptional back-office and administrative support to medical practices with integrity and excellence. We are committed to ethical business practices that begin with fair treatment, competitive compensation, and respect for our team members. By empowering our employees, we ensure outstanding service for our clients because exceptional care starts with a fulfilled and valued team."

What makes you a strong candidate:
- You are proficient in Scheduling, Quality standards, Customer service.
- You have the potential to develop in CRM systems.
- English - Fully fluent

Responsibilities and more:





Virtual Podiatry Partners is looking for a Patient Support Agent to support patients in the United States through phone calls, communication, scheduling support, and administrative tasks. This role is adecuado for a professional with advanced English skills, customer service experience, and the ability to work in a structured remote environment with clear processes, responsibilities, and performance expectations.

Responsibilities:
- Communicate with patients in English through phone calls, messages, and other communication channels.
- Provide professional and empathetic customer support.
- Assist with scheduling, follow-ups, and administrative healthcare-related tasks.
- Maintain accurate information and documentation in internal systems.
- Follow established processes, protocols, and quality standards.
- Communicate proactively with supervisors and team members.
- Participate in meetings, training sessions, coaching, and feedback conversations.
- Maintain consistent availability during t

📌 Patient Support Agent (Colombia)
🏢 Emma of Torre.ai
📍 Colombia