16 ago
|
Mindy Support
|
Colombia
16 ago
Mindy Support
Colombia
Join our fast-growing company as an English+Spanish speaking
Inspector/Customer Support
Representative with
C1 level of English
language and
C1 level of Spanish
language.
It is a remote
full-time
position.
Schedule:
Friday to Tuesday
9am to 6 pm PST ( 1 hour break )
Starting date:
ASAP
At
Mindy Support
you have great opportunity to get:
- Experience in the international company working with people around the globe;
- Compensation : $750 during 3 months of probation; $850 (after trial period) + 50$ bonus for KPIs | A Loyalty Bonus is offered based on the achievement of KPIs and attendance requirements. The bonus increases over time in recognition of consistent performance, reliability, and tenure..
- Training will be provided by the company and the client;
- Dynamic work in a young team of like-minded people;
- Management's attention, support and motivation.
The
Vehicle Inspector
role provides vehicle inspections for customers. Vehicle Inspectors will work in an online environment to provide vehicle inspections via video chat. Having live interaction with
ride share drivers, those with good customer service skills, ability to multitask and can
learn quickly will excel in the Vehicle Inspector role.
AREAS OF FOCUS
- Customer Service
- Vehicle Inspections
- Internal communication
RESPONSIBILITIES
:
- Initiate video calls with drivers at their scheduled appointment time.
- Camera must remain on during all inspections with the company background
applied. Maintain a professional appearance; casual but neat attire is required.
- Explain the inspection process clearly and concisely.
- Answer basic questions related to the inspection or redirect to the appropriate team
when necessary.
- Verify the driver’s identity and confirm their inspection request.
- Guide the driver step-by-step in positioning their phone or camera to show the
necessary parts of the vehicle.
- Exterior and interior of the vehicle (including tires, lights, mirrors, seat belts, horn,
and othe
📌 English speaking Inspector/Customer Support Representative (Colombia)
🏢 Mindy Support
📍 Colombia