Job Title

Apprentice SENA Business AnalystAbout the business area/department:
The ABR (Amadeus Business Rules) team manages Amadeus's corporate rule engine, which allows applications to define and customize business processes using functional criteria without development constraints

This position is to be hired under the SENA Apprentice contract.

Summary of the Internship:

The apprentice will work on the following projects and areas:

Core Product — ABR Suite (MDS)

The main project is the ABR rule engine itself, built on a C++ Open Back-End called MDS (Middleware Data Server). This includes the four ABR products:
- Rules — business rule management
- Markets — geographical location aggregation
- Point of Sale — purchase point identification
- Flight Groups — flight aggregation

In this role, you will provide functional support, help with documentation and knowledge management, be involved in requirements analysis, and in implementation management (with primary focus on the latter).

In this role you’ll:
- Attend the Daily Stand-up (~15 min)



— share progress on assigned TRs and implementation tasks, flag blockers or dependencies with client teams
- Check Jira board for new or updated implementation requests (TRs) assigned to you
- Monitor the ABR Support Teams channel for functional questions from client application teams (e.g., "Why is my rule not being applied?", "How do I configure a new market?")
- Review Win@proach / ServiceNow queue for incoming implementation or support cases
- Analyze implementation requests — read TR specifications from client teams, understand the business logic they need, and determine how to translate it into ABR rule type configurations
- Work in Rule Type Designer (RTD) — create, modify, clone, and configure rule types based on client requirements. This includes setting criteria, defining rule type structures, and configuring SI parameters
- Validate configurations — use the ABR Viewer and ABR Test Tool to verify that rule types be

📌 Apprentice SENA Business Analyst (Bogotá)
🏢 Amadeus IT Group ColombiaS.
📍 Bogotá