Grow-Talent.com is working with a leading tech company who is looking to recruit a Workforce Management Specialist to join their team in Bogota, Colombia.
Position: Workforce Management Specialist
Location: Bogota, Colombia
Employment type: Full-time
Work model: on-site
Benefits: base salary
DUTIES AND RESPONSIBILITIES:
- Assess daily staffing requirements and assign staff to gaming tables (open/closed) accordingly.
- Assist with onboarding new employees as needed
- Organize, coordinate, and manage work schedules and rotations for gaming tables, ensuring smooth operations and optimal attendance
- Partner with HR and Team Managers to manage time-off requests, approve schedules, and ensure all positions are filled to meet staffing needs
- Prepare daily staffing reports, verify work hours and time-off requests, address schedule discrepancies, and handle administrative tasks as assigned by Supervisors or Management
- Develop and maintain effective staffing plans to ensure sufficient coverage across all business units
- Monitor employee attendance,
ensuring compliance with schedules and regulatory standards
- Prepare and manage rotation schedules for incoming shifts, ensuring smooth transitions between shifts
REQUIREMENTS:
- Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication
- Strong ability to efficiently manage schedules, rotations, and staffing needs
- Skilled in Microsoft Excel and experienced with workforce management software.
- At least 6 months in a similar role, with the ability to work independently and handle multiple tasks
- Open to working adaptable shifts within a 24/7 schedule
- Familiarity with local labor laws and regulations related to staffing and scheduling
BENEFITS:
- Competitive salary
- Private health insurance from day one
- International work environment
- Opportunities for career development
- And many more!