- Handle inbound and outbound calls professionally and efficiently.
- Generate and manage documents for new policies.
- Communicate with insurance companies to address client needs and policy requirements.
- Process payments, ensuring the secure handling of sensitive client information.
- Provide backup support for various administrative tasks as needed.
Skills:
- Bilingual (fluent in both English and [specify second language])
- Excellent attention to detail.
- Strong multitasking abilities.
- Proactive approach to tasks and problem-solving.
- Client-facing skills with a focus on customer satisfaction.
- Tech-savvy, with the ability to quickly learn new software and systems.
- Quick learner with the ability to adapt to changing requirements and procedures.
Qualifications:
- 6 months to 1 year of experience in Customer Service Representative (CSR) roles, sales, or related fields.
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📌 Virtual Assistant (JIR) (Barranquilla,Bogotá,Medellín,Bucaramanga,Cali,)
🏢 Solvo S
📍 Medellín
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