As a Tracking Coordinator, you will play a crucial role in ensuring we exceed our client’s KPI expectations. You will be the primary liaison between our Carrier Sales Representatives, Account Operations Team, and our partner carriers.
Requirements
- Building and maintaining relationships with partner carriers
- Monitor loading, unloading and appointments – follow up with customers regarding delays, missed appointments and late arrivals
- Identifying potential problems before they occur
- Ensuring that any problems such as delays, accidents, etc., are communicated immediately to our Account Operations and Carrier Sales Teams
- Demonstrates professionalism, positive attitude, and exceptional telephone etiquette.
- Assist other team members when required.
Benefits
- 100% remote
- Schedule: Monday - Friday 8:00AM - 5:00PM
- This it's a Bilingüal Position
- 40 hours per week
- We provide the equipment
- Culture of Respect, Expertise, Collaboration and Entrepreneurship
- Work with a team that Supports and Respects each other at a company where Diversity & Inclusion is a Celebrated!
- If you have ideas that you wish someone would listen to - tell us! We love the Entrepreneurial spirit, and we strive for Continuous Improvement!
📌 Tracking Coordinator (Usaquén)
🏢 Virtual Professional
📍 Usaquén
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