TP is seeking a Bilingual Customer Expert in Bogotá to support customers via chat in English. You will respond to inquiries, provide friendly guidance, and deliver effective solutions across various service scenarios. Your focus is to understand needs, handle information responsibly, and ensure a smooth, positive interaction.
The role emphasizes a customer-focused mindset, with a 42-hour work week, performance bonuses at 15%, and an indefinite-term contract for long-term stability.