Provide high-quality service to MINT Dentistry patients through handling incoming calls, scheduling appointments, and offering general support in a dynamic call center environment.

? Responsibilities

- Answer incoming calls in a fast-paced call center.
- Assist patients with appointment scheduling and related needs.
- Confirm schedules for dental offices.
- Transfer calls to the appropriate contact.
- Actively participate in training sessions and communication meetings.
- Be open to learning and feedback (including reviewing recorded calls or shadowing).

? Required Skills

Soft Skills

- Professional attitude and positive tone.
- Excellent customer service skills.
- Ability to solve problems effectively.
- Willingness to learn and receive coaching.

Hard Skills

- Strong knowledge of call center processes and scheduling.
- Efficient multitasking in a dynamic environment.

? Schedule: Availability Monday - Friday between 7:00 a.m. and 7:30 p.m. (ET) Schedule 8 hours + 1 hour lunch

? Compensation: $3,000,000 COP

📌 Scheduler (MS) (Bucaramanga)
🏢 Solvo S
📍 Bucaramanga