"Scheduler - Digestive Health Associates

- Coordinating scheduling procedure with patient, physician schedules, hospital and Ambulatory Centers
- Discusses with patients the appropriate preps for their procedures and makes sure prep information is emailed/mailed to patient same day • • Verifies patient’s history, medications, past proceduresprocedures, and allergies
- Obtains needed clearances (pulmonary, cardiology, neurology) as needed
- Educates patient on the discontinuation of blood thinners as directed by managing doctor
- Completes Boarding Forms and submits it to the appropriate surgical facility and to procedure verification
- Determines whether an office visit is necessary before procedure.
- Completes Boarding Forms and submits it to the appropriate surgical facility
- Answers patient questions
- Assists with other medical office needs, including scheduling, and telephone inquiries
- Adheresnce to all laws and regulations regarding employment, including HIPPA, OSHA/MIOSHA regulations pharmaceuticals, safety, medical waste disposal
- Maintains strict confidentialitySkills and qualifications - Hard and soft skills:




- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.; Demonstrates group presentation skills; Participates in meetings.
- Team WorkTeamwork - GBalances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit. "

📌 Scheduler (BB) Medellin (Medellín)
🏢 Solvo S
📍 Medellín