Position: Talent Services Account Manager(ATS)

Schedule: Monday to Friday

Location: ON SITE

As the primary liaison between clients and internal teams, you will oversee the implementation of recruitment processes and technical solutions, while proactively managing long-term client relationships. The adecuado candidate will demonstrate strong communication skills,

technical aptitude, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

 Serve as the main point of contact for strategic clients, maintaining consistent communication through calls, emails, and virtual meetings.

 Deliver tailored product training and support, adapting to each client’s unique needs.

 Oversee recruitment operations including job setup, candidate screening, and content creation for job postings.

 Manage technical implementations of ATS and CRM platforms, providing tier-1 support and troubleshooting.





 Analyze client data and prepare performance reports with actionable insights.

 Ensure compliance with relevant policies and contribute to continuous process improvement.

 Support administrative functions such as billing, documentation, and scheduling.

Qualifications

 High school diploma or equivalent required; Bachelor’s degree in Business, Marketing,

Human Resources, or related field preferred.

 1–3 years of experience in customer service, account management, or technical implementation. Experience in recruitment or ATS platforms is a plus.

 Excellent verbal and written communication skills with strong interpersonal abilities.

 Proven ability to multitask, prioritize effectively, and manage client expectations with professionalism.

📌 Recruiter (ATS) (Medellín)
🏢 Solvo S
📍 Medellín