About the Job We are changing the way people think about customer service, and we need your help! We’re seeking a New Hire Concierge for the recruitment process and coordination of our customer service representatives.

The New Hire

Concierge plays a big role in creating the best experience for new hires as they are welcomed to IntouchCX.

As New Hire

Concierge, You Will… Ensure orientation and the onboarding process runs smoothly

Assist HR team with filing and administrative aspects

Interact with applicants and respond to initial inquiries

Maintain quality service by establishing and enforcing organization standards

Build relationships with internal employees Participate and conduct CSIs as requested

Coordinate and schedule equipment pick-up for new hire orientation

Work collaboratively with various departments and all levels of employees

Coordinate new hire ‘welcome’ communications, ensuring a remarkable employee experience As New Hire Concierge,



You Have… High School diploma or equivalent (required)

1-2 years administrative experience in a fast-paced environment

HR experience (considered an asset)

Strong communication skills, including written and verbal

Motivation to help others thrive at work and maintain a positive attitude A professional and mature attitude

Excellent organizational skills and ability to handle a high volume of work

Good judgement on sensitive issues and can maintain confidentiality

Ability to multitask and self-manage your work day

Previous experience with interviewing and selecting candidates is an asset

Extensive people skills with the ability to interact with employees at all levels with diverse backgrounds The flexibility to work a variety of shifts including days, evenings, weekends and holidays

📌 New Hire Concierge (Bogotá)
🏢 InTouch CX
📍 Bogotá