We are looking for a Legal Intake Specialist to join a U.S.-based law firm. This is an on-site position in Colombia. You will be the first point of contact for prospective clients, combining sales skills with administrative responsibilities. The role focuses on scheduling paid consultations, screening potential cases, and ensuring professional communication in a fast-paced environment.

This is a full-time, long-term position for candidates located in Colombia (Barranquilla, Bogotá, Medellín, Cali, Ibagué, Bucaramanga, and Armenia).

RESPONSABILITIES

Schedule paid consultations for prospective clients with attorneys

Screen incoming calls to confirm alignment with practice areas

Apply sales techniques to build rapport, explain services, and overcome objections

Collect payments before booking consultations

Take detailed notes while actively listening to callers





Follow up with leads from web forms, referrals, and phone inquiries

Draft and send professional emails without templates

Maintain accurate records and reports of prospective clients

Transfer non-intake calls to the appropriate team member

REQUIREMENTS

Minimum 1 year of sales experience

Stable work history (2+ years in previous roles preferred)

Advanced English writing and grammar skills

Strong active listening and conversation management abilities

Ability to type at least 50 words per minute while speaking

Familiarity with Microsoft Outlook

“Closer” mentality — able to guide prospects toward booking and paying for consultations

Professional and empathetic communication style

📌 Legal Intake Specialist (Medellín)
🏢 Solvo S
📍 Medellín