Position: Client Experience Team Member

Location: Remote – Colombia (Bucaramanga, Bogotá, Barranquilla, Medellin, Armenia, Cali)

Mexico, Guatemala, Honduras.

Employment Type: Full-time

Experience Level: 3–5 years

Schedule: Monday to Friday, 9:00 a.m. – 6:00 p.m. EST

Language Requirement: English C1

Education Requirement: High School Diploma

Role Overview

The law firm is a boutique, project-based engineering firm in South Florida, dedicated to delivering excellence and fostering professional growth. We value reliability, strong communication, and a proactive approach. The Client Experience Team Member plays a vital role in supporting clients and legal professionals by managing communications, scheduling, and legal coordination. This position requires professionalism, organizational precision, and the ability to thrive in a dynamic, fast-paced environment while interacting with high-profile clients and multidisciplinary teams.

Key Responsibilities





- Answer and route calls through a multi-line telephone system.
- Schedule inspections for engineering experts.
- Coordinate depositions and other legal matters.
- Interact with paralegals, attorneys, and professionals in legal, engineering, and insurance fields.
- Manage schedules using scheduling software.

Requirements

Must:

- 3–5 years of experience in legal administrative support and client service
- Strong administrative and computer skills.
- Ability to handle high call volume and high-profile clients.
- Strong written and verbal communication skills.
- Excellent interpersonal skills and business etiquette.
- Dependable and reliable, with a focus on accuracy.
- Autonomous and able to work independently.
- Comfortable in a fast-paced environment.

📌 Legal Administrative Assistant Remote+ orEnglish CDM (Medellín)
🏢 Solvo S
📍 Medellín