- Competente bilingüe que recibe primer contacto con clientes y los acompaña durante todo su proceso de formalización de negocios. Posición en Bogotá que atiende y responde a los clientes en los Estados Unidos.

- Contrato a termino indefinido + prestaciones sociales

- Atención al cliente
- Lunes a viernes en modalidad presencial

Job Summary A Remote Leasing Consultant is our first impression to potential and current residents. A Leasing Consultant will listen and understand the needs of a potential resident and show them that we have what they want.

Greeting potential and current residents, taking requests/complaints by phone or via email, and participating in outreach marketing activities are some responsibilities of a Leasing Consultant. This position requires a customer service and sales mentality.

Essential Functions

- Answer questions from potential residents to define what they want.

- Schedule apartment and community tours with potential applicants.

- Sell the value of community features as they relate to the customer needs to close the sale

- Follow-up regularly with potential leads

- Create and maintain excellent and ongoing relationships with potential and current residents

- Ensure a high level of customer service





- Use customer service skills to take requests, complaints, comments, and resolve them quickly as well as Work Order requests and manages these operations.

- Assist in monitoring renewals and distribute and follow-up on renewal notices

- Prepares and assists with all leasing paperwork

- Process applications for approvals (credit check, rental history, etc.)

- Takes accountability for daily leasing operations, and ensures professional and timely responses and resolutions

- Attends and participates in our training programs as required

- Attendance and on time arrival is an essential job function

Physical Abilities Requirements

- Ability to sit for extended periods.

- Fine dexterity to operate computer, calculator and other office equipment.

- Visual acuity to inspect documents for accuracy.

- Ability to hear and speak in English to exchange information.

- Ability to attend work on a regular basis

This is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by your management team. Receipt or possession of this does not constitute a contract of employment.

📌 Leasing Consultant / Customer Services (Bogotá)
🏢 STAR CONSULTING GROUP
📍 Bogotá