Overview

We are seeking an experienced Bilingual International Case Manager to join our team. This role requires strong written and spoken English, fluency in a second language, and at least two (2) years of personal injury experience. The adecuado candidate is detail-oriented, client-focused, and comfortable managing complex personal injury cases involving international clients.

Responsibilities

- Manage personal injury cases from intake through settlement

- Serve as the primary point of contact for international clients

- Communicate clearly and professionally in both English and a second language

- Coordinate medical treatment, records, and billing

- Maintain regular client contact and provide case updates

- Prepare and organize demand packages and case documentation

- Work closely with attorneys, medical providers, and third parties

- Ensure all case files are accurate, up to date,



and compliant with firm procedures

Qualifications
- Minimum of 2+ years of personal injury case management experience

- Bilingual (must speak and write fluent English; second language required)

- Strong written and verbal communication skills

- Experience working with international clients strongly preferred

- Proficiency with case management software and Microsoft Office

- Ability to manage a high-volume caseload and meet deadlines

- Highly organized with strong attention to detail

What We Offer
- Competitive compensation based on experience

- Supportive and collaborative team environment

- Opportunity for growth within a personal injury practice

Schedule
- Full-time

- Monday through Friday

📌 INTERNATIONAL case manager - Personal injury (Medellín)
🏢 The Firm Exp
📍 Medellín