Salary: Destacado.

? Schedule:

Mon–Fri, 8:00 AM – 5:00 PM EST

? In low season, Fridays end at noon (workload dependent)

Usual: ~35 hrs/week

First 2 months: 100% on‑site → then remote/hybrid based on performance

? Role Overview:

Enroll members into health benefit plans across multiple insurance carriers. Manage coverage setup, update records, resolve issues, and coordinate with carriers/clients to ensure timely access to benefits.

? Responsibilities:

Process membership changes within 48 business hrs

Handle requests via email within response time metrics

Process open enrollment changes in carrier portals

Generate census reports when requested

Perform audits & correct discrepancies

Support additional projects as needed

? Qualifications:

English level: B2 (mandatory)

Knowledge of group benefits, COBRA, HIPAA, ACA (preferred)





Proficient in Microsoft Office (required)

Strong analytical & critical thinking skills

Clear, professional communication (written & verbal)

Discretion with sensitive data

Initiative & ability to work independently

? Healthcare/USA experience is a plus

? Stable work tenure (CSR/admin experience acceptable)

? Expectations:

Learn benefit administration system

Provide accurate client/vendor correspondence

Maintain positive & professional attitude

Ensure HIPAA compliance & data security

Participate in virtual meetings/calls

Deliver exceptional customer service

? Extra Perks:

Monthly/quarterly lunch fully paid by client

📌 Health Care bilinguie (Cali)
🏢 Solvo S
📍 Cali