Customer Service Representative

? On-Site | Medellín - Full-Time

Schedule: Monday to Friday 8:00 AM – 7:30 PM + 1-hour lunch + 30 minutes of breaks

Salary: $2,300,000 COP + Transportation allowance + Overtime and legal surcharges

We’re looking for strong English speakers who are ready to build their career in customer service within a fast-paced U.S. operation.

You'll manage customer interactions across phone, email, and text — turning requests into clear, actionable solutions.

Requirements

-Advanced English (B2+ / C1)

-6 months or 1 year of experience in customer service (or similar roles)

Responsibilities

-Manage customer interactions via phone, email, and text

-Convert inquiries into structured service tickets

-Support customers by identifying their needs and next steps

-Handle challenging situations with professionalism

-Coordinate with internal teams to resolve requests

-Maintain accurate records of all interactions

📌 Customer Service Representative only 6 months of previous experience (Medellín)
🏢 Solvo S
📍 Medellín