Hours: Monday through Saturday, available from 9:00 AM – 8:00 PM. 44 hours per week with 45-minute lunch break and 2 days off (consecutive or not).

40 hours per week

Location: Murano Site – Calle 40 Sur #41-44, Envigado, Antioquia, Colombia

Start dates: November 27th

: We are looking for a Customer Service Representative (CSR) responsible for handling phone calls in a professional and efficient manner. The role focuses on supporting customers with their online purchases, resolving inquiries, and ensuring a smooth shopping experience.

Responsibilities:

- Answer phone calls and emails professionally and efficiently
- Assist customers with online purchases, resolving questions and issues effectively
- Ensure customer satisfaction by providing clear and detailed solutions
- Collaborate closely with the team to maintain high service standards and meet goals

Requirements:

- C1 level of English
- Minimum 6 months of experience in customer service
- Exceptional communication and customer service skills
- Previous experience in phone/email support
- Flexibility to work varied schedules and adapt to changing situations
- Proactive attitude and ability to solve problems independently

📌 Customer Service Representative JS (Medellín)
🏢 Solvo S
📍 Medellín