Customer Service Representative BOGOTÁ B2

You're the player we're missing on this TOP Team!

We are looking for enthusiastic and customer-oriented individuals to join our campaign in Bogotá. As a Customer Service Representative, you will assist customers by handling inquiries, providing product and order support, resolving issues efficiently, and delivering an outstanding customer experience over the phone.

What you’ll be doing:

- Strong communication skills
- Empathy
- Conflict resolution
- Time management

The TOP Team is looking for someone who:

- B2 or higher
- Problem-solving skills
- Proactive, responsible, empathic, and a good listener.
- Ability to manage multiple tasks and provide comprehensive attention to clients

Let’s talk about benefits:

- Long-term contract.
- Commissions
- Employee fund.
- Volunteer programs.
- Career plan.
- Life insurance coverage.

Conditions:

- English B2 or higher
- WAHA: Work From Home
- Schedules training :



AM Monday to Friday 6am-3pm// PM Monday to Friday 3pm-12am ( 4 Weeks Training – 2 weeks Nesting)
- Schedules OPS: 07:00-18:00 10:00-19:00 // 12:00-21:00 13:00-22:00 Sujeto a Disponilibidad
- Salary: 2.315.000 + Performance Bonus

This is what sets us apart:

We are experts in general digital business services in 100 countries with nearly 500,000 employees worldwide! Great Place to Work® has certified us as one of the best places to work in the country and the world. We don't stop innovating and we always go beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.

Make a difference with the TOP Team!

📌 Customer Service Representative Bogota (Bogotá)
🏢 Tp
📍 Bogotá