? Location: On-site at any SOLVO office location in Colombia

? Schedule: Monday to Friday | 9:00 AM – 6:00 PM

✅ Key Responsibilities

? Create and maintain Benefit Overviews and Benefit Guides for OM and Master Plans.

? Verify COBRA eligibility and ensure accurate information is maintained on the COBRA administrator's platform.

? Process benefit enrollments, reinstatements, and terminations through carrier websites and Prism instances.

? Generate and manage COBRA reports from administrator portals.

? Communicate with insurance carriers and brokers via phone and email to obtain additional information when required.

? Requirements

? Education & Experience

✔️ Technical academic background in Human Sciences, Administrative Sciences, Accounting, or related fields (is a plus)

✔️English B2+

✔️ Required: At least 6 months of experience in:

- Customer Service
- Administrative Support
- Organizational or Operational Assistance

📌 Customer service / Benefits Associate (Bucaramanga)
🏢 Solvo S
📍 Bucaramanga