Customer Sales Representative – Telemedicine (Part-Time)

About Zappy

Zappy is a modern BPO partner supporting high-growth healthcare and telemedicine practices. We provide skilled sales and operational professionals who integrate seamlessly into our clients’ teams.

We are currently hiring on behalf of a cash-based telemedicine medical practice specializing in hormone health, medical weight loss, and longevity optimization. The patient population is primarily women.

Position Overview

We are seeking a confident, results-driven Customer Sales Representative to conduct scheduled 15-minute discovery calls with prospective patients.

This role is critical to practice growth. Your primary objective is to convert qualified prospects into booked initial consultations with a medical provider.

This is a part-time role based on appointment volume/bookings.

Fluent, natural-sounding English is required. The candidate must sound credible, professional, and fully integrated with the practice.

Key Responsibilities

- Conduct scheduled 15-minute discovery calls with prospective patients

- Build rapport quickly and create a warm, trustworthy experience

- Identify patient concerns, goals, and readiness

- Clearly explain the practice model, assessment process, and ongoing care

- Confidently discuss pricing

- Handle objections professionally





- Utilize strong closing techniques to secure bookings

- Document call notes and outcomes accurately

- Meet or exceed conversion goals

Required Qualifications

- Proven experience in sales, appointment setting, or closing

- Strong experience conducting short discovery calls (required)

- Demonstrated closing ability

- Fluent, professional-level English

- Ability to sound confident, credible, and polished

- Comfortable discussing health-related topics

- Organized and detail-oriented

Preferred Qualifications

- Experience in healthcare, telemedicine, medical aesthetics, wellness, or women-focused services

- Experience in female-centric sales environments

- Background in high-ticket or consultation-based sales

Idóneo Candidate

You are
- Personable and empathetic

- Confident without being pushy

- Skilled at objection handling

- Motivated by performance metrics

- Comfortable discussing pricing transparently

- Reliable and polished on the phone

Performance Metrics

- Discovery call conversion rate

- Number of initial consultations booked

- Call quality and patient feedback

Position Details

- Part-time (based on appointment volume)

- Remote

- Performance-based compensation structure available

- Opportunity to grow with a scaling telemedicine practice

📌 Customer Sales Representative – Telemedicine (Part-Time) (Bogotá)
🏢 Zappy
📍 Bogotá