Picnic Delivery is hiring for a Bogotá-based customer operations role. You’ll become the resident expert on our platform, processes, and policies, handling inquiries across email, chat, phone, and in-person channels to keep service smooth.
In a fast-paced logistics environment, you’ll apply strong problem-solving, organizational, and service-oriented skills to resolve escalations quickly, working onsite with cross-functional teams to serve thousands of workers and their workplaces every day.