Job Title: Klaviyo Marketing Operator Contractor Fee:
$2,000/month (USD) Work Arrangement: Remote Engagement Type:
Independent Contractor Commitment: Full-time (Approx. 40

hours/week) Company Overview: Tidal is a Direct Placement Agency

that helps job seekers find job opportunities for real growth. We
work with stable, responsible businesses that are experienced in
remote hiring and are excited to welcome international team
members. Tidal is owned and operated by consumer brand owners and
operators. We have offshore team-building experience and aim to

help businesses leverage global talent. About This Role: We are

looking for an experienced Klaviyo Marketing Operator to join a
fast-growing DTC startup managing multiple consumer brands and
lifecycle programs within Klaviyo. The company combines an
agency-style structure with a hands-on startup culture, making it
adecuado for someone who thrives in ownership, experimentation, and
rapid growth. The right candidate is highly skilled in Klaviyo and
Figma, with strong expertise in email and SMS lifecycle flows, including abandoned browse, cart, checkout, and welcome

automations. You will begin by monitoring and analyzing daily

performance across multiple Klaviyo accounts, identifying trends, diagnosing issues, and optimizing campaigns, then progressively

take ownership of automation strategy, customer journey refinement, and revenue-driving lifecycle initiatives through data-driven

execution. Key Responsibilities: Monitor and analyze performance

across multiple Klaviyo accounts daily. Identify trends, anomalies, and potential campaign or technical issues. Build and optimize
automated flows (welcome, post-purchase, win-back, abandoned
browse/cart, checkout, etc.). Create and refine email and SMS
templates in Figma, ensuring strong brand alignment. Conduct




performance reporting and data analysis within Klaviyo (open rates, CTR, conversions, revenue attribution, etc.). Understand and
interpret Klaviyo data to guide campaign improvements and strategic
recommendations. Collaborate closely with US-based team members
through Slack and Asana. Maintain and document best practices for
flow setup, triggers, segmentation, and troubleshooting. Prompt
Engineering (writing prompts for email personalization) Support ad
hoc lifecycle and customer communication initiatives.
Software/Platforms/Tools: Klaviyo Figma Google Suite (Docs, Sheets, Slides) Slack Asana Zoom Nice to have: Pylon Qualifications: At
least 3-5 years of freelance experience Minimum 3-5 years of proven
experience in Klaviyo (email and SMS automation). Minimum 3-5 years
of proven experience in Figma (template creation and design). 3+
years of experience in Klaviyo performance reporting and data
analysis (understanding open rates, CTRs, revenue metrics, etc.).
Excellent oral and written English communication skills (C1 to C2
level), with the ability to collaborate confidently with US-based
team members. Proven expertise in building and optimizing flows for
abandoned browse, cart, checkout, and welcome SMS. Strong attention
to detail and ability to identify and troubleshoot irregularities
in performance data. Experience in DTC marketing— agency experience
preferred , but strong brand-side experience is also valued.
Working knowledge of prompt engineering or AI-assisted content
generation is a plus. Excellent English communication skills and

ability to work collaboratively in a remote team setup. Reliable

internet connection and self-driven work ethic. Shift Schedule: Monday to Friday, flexible working hours aligned with the LATAM

time zone, with occasional overlap required for PST meetings as

needed.

📌 COL - Klaviyo Marketing Operator (Bogotá)
🏢 Tidal
📍 Bogotá