Are you passionate about helping others succeed? At
goFLUENT, we’re looking for a motivated Learning Consultant to join
our dynamic team in Bogotá, Colombia ??. This is your chance to
make a real impact by ensuring our learners have an unforgettable
experience and providing valuable feedback to improve our services.
As a Learning Consultant, you'll be at the heart of our customer
experience, connecting with learners, guiding them on their
language journey, and collaborating with our internal teams to
deliver excellence. If you're driven by making a difference and
thrive in a supportive, customer-focused environment, we’d love to
have you on board! What You'll Do Become an expert and maintain a
full understanding of our products and services. Explain it to our
new learners who are starting a goFLUENT Training Offer the learner
the best journey possible by understanding their expectations and
efficiently providing solutions to any concerns Reply to our
learners’ requests through several communication channels (phone, email, chat, etc.) Ensure smooth and efficient communication with
internal teams Call students to encourage them to take full
advantage of the available resources Be proactive in optimizing
internal procedures, improving response quality, and enhancing
learner feedback You'll love this job if you Are outstanding at
communicating, both orally and in writing ( Spanish is your native




language ) Have a good level of English (B1 or above) Have previous
successful experience in customer support Are very empathetic and
able to handle complex conversations to deliver a great customer
experience Are organized, responsive, adaptable, sincere, and
autonomous We are looking for Someone based in Bogotá 1 year of
experience in customer service Internet savvy and proficient in MS
Office, Google Docs, and Open Office Bachelor’s/College Degree in
any field What we offer Our culture is unlike anywhere else.
Starting day one of your #lifeatgoFLUENT, tons of awesome perks and

benefits await you, including: Dynamic, startup-like experience

within the security of a fast-growing, 26-year-old Swiss-based
company Learn from top executives and visionaries in the learning
and language market The experience of joining an innovative
organization with an international, vibrant working environment
Full onboarding and fast ramp mentoring program leading candidates
to success World-class learning experience by being a goFLUENT
learner. Learn one of our 49 business languages! Ability to work
from any of our 20+ offices around the world Exciting team-building

events Eager to learn more? Watch our video to discover goFLUENT in

the words of our people worldwide: https://www.gofluent.com/us-en/careers/ #LI-Onsite

📌 Customer Support (Latam Market) (Bogotá)
🏢 Gofluent
📍 Bogotá