Manage top-tier merchants in Latin America and build strong, mutually beneficial relationshipsAct as the single point of contact for customers and liaise across internal teamsUnderstand merchant businesses, present business reviews, launch projects, and solve pain pointsAssess merchant goals using business acumen and analytical abilitiesSynthesize complex datasets and use data to tell compelling storiesPrioritize and manage multiple cross-department projectsAnticipate client needs and develop solutionsDevelop joint strategies benefiting merchants and NuveiConduct client visits and quarterly business reviewsOversee client integrations to the Nuvei platform when neededCollaborate with technical teams on new merchant featuresAchieve targets and maintain client account management plansForecast and track client account metricsAnalyze transactional data to improve customer performanceIdentify opportunities to grow existing client businessCoordinate with internal functions to ensure consistent serviceCollaborate with sales teams to reach prospective clientsAdvise clients on payments, regulatory changes,



and competitive developmentsRequirementsMinimum 5+ years of experience in a relationship management role with significant client-focused solutions experienceStrong payments industry experienceC-suite communication and management skillsKnowledge and experience within the travel industry (desired)Excellent presentation and negotiation skillsExcellent written and verbal communication skillsExperience in data analyticsProven project management skillsHighly motivated team playerCreative thinker with a goals-oriented perspectiveIndependent, self-motivated, entrepreneurialFull professional written and verbal proficiency in English and Portuguese; Spanish desiredAvailability to travelBased in ColombiaCore CompetenciesDemonstrates expertise in relationship management, client-focused solutions, and data analytics within the payments industry. Proficient in C-suite communication, project management, and developing strategies that enhance merchant performance.Highest-signal resume keywordsRelationship ManagementPayments Industry ExperienceData AnalyticsProject ManagementC-Suite CommunicationATS Optimization KeywordsHard SkillsData AnalysisProject ManagementClient Account ManagementBusiness Review PresentationClient Integration OversightSoft SkillsNegotiation SkillsCommunication SkillsCreative ThinkingTeam PlayerSelf-MotivatedIndustry KeywordsMerchant RelationshipsTravel Industry KnowledgePayments AdvisoryClient Performance ImprovementCross-Department Collaboration#J-18808-Ljbffr

📌 Relationship Manager (Cundinamarca)
🏢 Jobtailor
📍 Cundinamarca