We’re looking for aSupervisorwho’s ready to lead with heart, drive results, and bring out the best in their team!What we offer:Bonuses:Based on OPS performanceSchedule:42 hours per weekDays Off:Based on operational needsYour mission:Lead, coordinate, and support agents and administrative staffEnsure clear communication of goals, policies, and company valuesAddress team questions and provide timely supportIdentify challenges and suggest improvementsMonitor KPIs, coach team members, and deliver feedbackEnsure achievement of goals and high performancePrepare and analyze reports for your team and leadershipCollaborate with other supervisors to execute strategic action plansSupport client needs with solutions and accountabilityOrganize team schedules and rotationsTrack performance daily, weekly, monthly, and beyondManage pre-payroll reports and ensure timely follow-upHandle escalations via phone, email, text, or chatBe responsive to all communications from leadershipFoster professional growth and skills in your teamAre you ready to lead, inspire,



and grow?Company InformationAbout ContactPoint360If you want to be the next CEO… we’re not joking.Our CEO started on the phones as a customer service agent. Around here, nothing is impossible when you lead with curiosity, kindness, and the right mindset.ContactPoint360 is a Canadian, people-first company with 5,000 incredible humans across 12 countries. We’re proud that 70% of our leaders grew from within, proof that growth isn’t just a promise, it’s our culture. From day one, you’ll have a clear career path, real support, and a team that believes in your potential before you even see it yourself. We care about people, and we’re big believers in building futures, not just filling roles.If you’re hungry, if you care, if you want to build a real career instead of just collecting a paycheck, you’re in the right place. We’ll give you the tools, the mentorship, and the path from day one. This is where potential turns into progression. Welcome home.#J-18808-Ljbffr

📌 Supervisor Achosa (Cundinamarca)
🏢 CP360
📍 Cundinamarca