? Location: On-site at any SOLVO office location in Colombia
? Schedule: Monday to Friday | 9:00 AM – 6:00 PM
✅ Key Responsibilities
? Create and maintain Benefit Overviews and Benefit Guides for OM and Master Plans.
? Verify COBRA eligibility and ensure accurate information is maintained on the COBRA administrator's platform.
? Process benefit enrollments, reinstatements, and terminations through carrier websites and Prism instances.
? Generate and manage COBRA reports from administrator portals.
? Communicate with insurance carriers and brokers via phone and email to obtain additional information when required.
? Requirements
? Education & Experience
✔️ Technical academic background in Human Sciences, Administrative Sciences, Accounting, or related fields (is a plus)
✔️English B2+
✔️ Required: At least 6 months of experience in:
- Customer Service
- Administrative Support
- Organizational or Operational Assistance

LI-Onsite

📌 Customer service (Bucaramanga)
🏢 Solvo S
📍 Bucaramanga