Role Overview
The Operations Specialist is responsible for the day-to-day execution of Faoba DC’s customs operations, goods legalisation processes, regulatory filings and administrative obligations within the Tocancipá Free Trade Zone.
This role operates with full autonomy over all Faoba DC Free Trade Zone requirements, acting as the primary point of contact with the Zona Franca administration, DIAN and other relevant authorities on all Faoba-related matters. The position provides dedicated operational coverage and ensures a clear separation of entity representation as the business scales. The successful candidate will be accountable for maintaining Faoba DC’s compliance, regulatory standing and administrative operations end-to-end.
Key Responsibilities

Free Trade Zone Customs Operations
- Execute the end-to-end legalisation process for equipment and materials entering under customs control through INTERCOMEX.
- Maintain accurate daily entry records for Data Centre operations.
- Act as the liaison between Procurement, Workplace, IT,



Engineering teams and external suppliers regarding customs-related activities.
- Process Merchandise Movement Forms (FMM) for the entry and exit of operational equipment, ensuring full compliance with DIAN regulations.
- Coordinate and oversee international shipping logistics for warranty and RMA equipment, working closely with customs agencies, freight forwarders and Free Trade Zone authorities.
- Lead and coordinate semi-annual Free Trade Zone inventory audits, ensuring all required documentation is prepared and submitted within established deadlines.
- Manage documentation and regulatory processes related to physical asset transfers and asset destruction procedures.

Regulatory Reporting & Compliance
- Consolidate operational data and prepare quarterly reports on job creation and investment commitments for submission to MinCIT (Ministry of Commerce, Industry and Tourism).
- Own the preparation and coordination of the annual external

📌 Operations Specialist (Tocancipá)
🏢 The Workshop
📍 Tocancipá