Company Description

We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.

Sutherland was founded 38 years ago (1986). Since then, we have become a leading integral provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.
NiCE employees are highly motivated, self-starters who thrive on achieving success after success for our customers. NICE’s products are technically sophisticated and quite complex, and they are leveraged by our customers to influence and improve employee performance. To be effective with NICE’s customers,



our employees have to be technically knowledgeable and capable, yet at the same time naturally inquisitive and excited about the business value our customers are achieving. We pride ourselves on our professionalism, integrity, and ability to deliver real value to our customers. This is an exciting opportunity to play an important role in a very successful software company in a rapidly growing market.

Job Description

Major Functions/Responsibilities
Account Management
- Serve as the primary point of contact for assigned enterprise accounts, maintaining accountability for contract deliverables, SLA compliance, customer education, and product enhancement initiatives
- Establish and maintain professional relationships with assigned account stakeholders across all organizational levels, from operational management through executive leadership
- Develop comprehensive understanding of assigned accoun

📌 Technical Account Manager (Bogotá)
🏢 Sutherland
📍 Bogotá