20 ago
|
Colure Health
|
Bogotá
20 ago
Colure Health
Bogotá
Colure Health operates the Mozaiq Care+ platform, which includes post-discharge outreach and ongoing care-management programs — Transitional Care Management (TCM), Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Behavioral Health Integration (BHI) — for health-system partners including NYC Health + Hospitals.
The Enrollment Specialist is the first point of contact in the patient journey: working from provider and discharge patient lists, the Specialist identifies eligible patients, verifies their information and insurance, obtains consent, and completes enrollment in Mozaiq Care+ before handing the case to a Care Coordinator for post-discharge outreach. This role supports U.S. Eastern Time (ET) business hours. Colombia Time (COT, UTC−5) closely tracks U.S. Eastern Time year-round (aligned during EST and one hour ahead of ET during EDT), which minimizes schedule disruption compared with other regions.
KEY RESPONSIBILITIES
• Review provider and discharge patient lists (PCP panels, specialist rosters, and hospital discharge census)
to identify patients who may qualify for Colure Health’s Mozaiq Care+ care-management programs: Transitional Care Management (TCM), Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Behavioral Health Integration (BHI).
• Make first contact with each identified patient — ahead of the Care Coordinator’s outreach call — to introduce Colure Health and explain the relevant program in clear, plain-language terms.
• Verify all information needed to enroll the patient: identity, demographics, insurance/payer details and coverage, caregiver contacts, and program-specific eligibility criteria (qualifying diagnosis, time-since-discharge window, and similar requirements).
• Obtain and accurately document verbal or written patient consent prior to enrollment, consistent with program and payer requirements.
• Set the patient up in Mozaiq Care+: create or update the patient record, confirm insurance and eligibility, an
📌 Enrollment Specialist (Bogotá)
🏢 Colure Health
📍 Bogotá