Licensed Optician | Remote — Colombia | Full-Time
SmartBuyGlasses • smartbuyglasses.com
ABOUT SMARTBUYGLASSES
SmartBuyGlasses is a general e-commerce eyewear platform on a mission to help people see and be healthy, regardless of their budget. With offices across Hong Kong, Italy, Vietnam, the Philippines, and Shanghai, we operate 30+ domains worldwide and are passionate about delivering the best online vision care experience. Our team combines technology, optical expertise, and genuine care to set the gold standard in online opticianry.
POSITION MISSION
We are seeking a Licensed Optician with a recognised optical dispensing certification to join our growing online eyewear platform.
As part of the SmartBuyGlasses team, you'll help deliver exceptional optical accuracy, personalized recommendations, and outstanding customer experiences — all while supporting innovation in online vision care.
RESPONSIBILITIES
• Provide gold-standard refractive eye care customer service support to our customers including pre-purchase, post-purchase and whilst purchasing their prescription eyewear online.




• Verify that prescriptions comply with international optical health regulations and professional standards.
• Advise customers on lens types and technologies, including Transitions®, progressive, single-vision, and specialty lenses.
• Flag incomplete, expired, or questionable prescriptions and communicate follow-ups with customer support.
• Provide professional oversight for lens selection, measurements (e.g. PD), and optical corrections.
• Ensure that all prescription orders meet globally recognised optical standards and guidelines for safe dispensing.
• Collaborate with the Customer Service and other teams to resolve prescription-related queries.
• Stay current with global optical regulations, emerging lens technologies, and best practices in the international eyewear industry.
• Support internal prescription training for employees when needed.
QUALIFICATIONS
• Registered Optical Dispe

📌 International Optical Dispenser (Colombia)
🏢 SmartBuyGlasses
📍 Colombia